📦 Shipping Policy — Chelsie Lizabeth & Co.

Last updated: January 1, 2026

At Chelsie Lizabeth & Co., we want your goodies to reach you quickly, safely, and with a sprinkle of sparkle. This Shipping Policy explains how and when your order will be delivered.

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💌 Processing Time

• Orders are processed within 2 business days (excluding weekends and holidays).
• During high‑volume periods (sales, holidays, new drops), processing may take a little longer — thank you for your patience, babe.

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🚚 Shipping Methods & Rates

• Shipping rates are calculated at checkout based on your location and chosen shipping method.
• We offer standard, expedited, and express options (availability may vary)
• Free shipping on all orders $100 or more within the US.

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🌎 International Shipping

At this time, we do not offer international shipping. We’re a growing boutique, and while we would love to send our pieces worldwide one day, we’re not quite there yet. We truly appreciate your interest and hope to expand our shipping options in the future.

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🎀 Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.

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📍 Incorrect Addresses

Please double‑check your shipping info. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

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📦 Lost or Stolen Packages

Once a package is marked “Delivered” by the carrier, responsibility for the shipment transfers to the carrier and the address provided at checkout. We know delivery issues can be incredibly frustrating, but at that point, we are no longer able to file claims or replace items on your behalf.

If your package is lost, stolen, or delivered incorrectly, you may be able to file a claim directly with the carrier. They are the ones who can investigate the delivery, verify the status, and determine whether a claim is eligible for reimbursement or further action.

We’re always happy to help guide you through the process — such as confirming which carrier handled your order or providing tracking details — so you have everything you need when reaching out to them.

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💗 Questions?

Email us anytime at howdy@chelsielizabethco.com